Privacy Policy

Last Updated: December 2025

PDog Astrophotography is committed to protecting your privacy and handling your personal information responsibly. This policy outlines how we collect, use, store, and protect your personal information in accordance with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth).

A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at https://www.oaic.gov.au/.

What is Personal Information?

Personal Information is information or an opinion that identifies an individual or could reasonably identify an individual.

Examples of Personal Information we collect include:

  • Names

  • Email addresses

  • Phone numbers

  • Postal addresses

  • Payment information

  • Workshop booking details

  • Photography preferences and experience level

  • Physical capability acknowledgments for workshop participation

How We Collect Personal Information

We collect your Personal Information in the following ways:

  • Through our website www.pdogastrophotography.com when you book workshops, sign up for our newsletter, or contact us

  • Via email correspondence

  • By phone

  • Through our Squarespace booking system

  • From cookies and analytics on our website

We only collect Personal Information that is necessary to provide our services to you.

Why We Collect Personal Information

We collect your Personal Information for the following purposes:

  • To process workshop bookings and registrations

  • To communicate with you about workshops, locations, and scheduling

  • To send you our newsletter and marketing communications (only if you have opted in)

  • To improve our services and website experience

  • To respond to your inquiries and provide customer support

  • To maintain records for business and legal purposes

When we collect Personal Information, we will explain why we are collecting it and how we plan to use it.

Use and Disclosure of Personal Information

We will only use your Personal Information for the purposes for which it was collected, or for related purposes you would reasonably expect.

We do not sell, rent, or trade your Personal Information to third parties.

We may share your Personal Information with:

  • Payment processors (Stripe and PayPal) to process workshop payments

  • Email service providers (Squarespace) to send newsletters and communications

  • Analytics providers (Squarespace Analytics) to improve our website

These third parties are required to protect your information and only use it for the specific purposes we authorize.

Your Personal Information may be disclosed where required or authorized by law.

Photography and Media Use

During workshops, we may take photographs and videos that include participants. These images may be used for:

  • Marketing materials

  • Social media content

  • Website content

  • Educational content

Your Rights:

  • You have the right to opt out of being photographed or filmed

  • You can request that we do not use images containing you in our marketing

  • You can request removal of your image from our marketing materials at any time

Please notify us in writing at info@pdogastrophotography.com if you wish to opt out or have images removed.

International Data Transfers

While most of our workshop participants are located in Australia, we occasionally accept international bookings. When we collect information from individuals outside Australia, we take reasonable steps to ensure your information is protected in accordance with Australian privacy standards.

Some of our service providers (such as payment processors and website hosting) may store data on servers located outside Australia. These providers are contractually required to protect your information in accordance with applicable privacy laws.

Cookies and Website Analytics

Our website uses cookies and analytics tools to improve your browsing experience and help us understand how visitors use our site.

Cookies: Small files stored on your device that help our website function properly and remember your preferences.

Analytics: We use Squarespace Analytics to collect information about how visitors interact with our website. This helps us improve our content and services.

You can disable cookies through your browser settings, though this may affect your ability to use certain features of our website.

Security of Personal Information

We take reasonable steps to protect your Personal Information from:

  • Misuse and loss

  • Unauthorized access

  • Modification

  • Disclosure

Your Personal Information is stored securely through our Squarespace platform, which uses industry-standard security measures including encryption and secure server technology.

Payment information is processed through Stripe and PayPal. We do not store your credit card details on our systems.

Data Retention

We retain your Personal Information for as long as necessary to fulfill the purposes for which it was collected, including:

  • Workshop booking records: minimum 7 years for business and tax purposes

  • Newsletter subscribers: until you unsubscribe

  • General inquiries: reasonable period for customer service purposes

When Personal Information is no longer needed, we take reasonable steps to destroy or permanently de-identify it.

Access and Correction of Your Personal Information

You have the right to:

  • Access the Personal Information we hold about you

  • Request correction of inaccurate or outdated information

  • Request deletion of your information (subject to legal retention requirements)

To make a request, please contact us in writing at info@pdogastrophotography.com.

We will respond to your request within a reasonable timeframe. We do not charge a fee for access requests but may charge a reasonable administrative fee for providing copies of extensive records.

We may require identification before releasing Personal Information to ensure we are providing it to the correct person.

Keeping Your Information Current

It is important that the Personal Information we hold about you is accurate and up to date.

Please notify us if:

  • Your contact details change

  • You notice any errors in the information we hold

  • You wish to update your preferences

Contact us at info@pdogastrophotography.com to update your information.

Marketing Communications

If you have opted in to receive our newsletter or marketing communications, you may unsubscribe at any time by:

  • Clicking the unsubscribe link in any email we send

  • Contacting us at info@pdogastrophotography.com

  • Replying to any marketing email with "unsubscribe" in the subject line

We will process your unsubscribe request within 5 business days.

Workshop Participation

By booking a workshop, you acknowledge that:

  • You are physically capable of participating in outdoor activities including hiking to remote locations

  • You understand workshops take place in remote areas at night

  • You are responsible for your own safety and wellbeing

  • You consent to emergency contact information being collected if provided

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on our website with a revised "Last Updated" date.

We encourage you to review this policy periodically.

Privacy Complaints and Enquiries

If you have any questions, concerns, or complaints about this Privacy Policy or how we handle your Personal Information, please contact us:

Email: info@pdogastrophotography.com
Phone: +61 403 290 571

We will investigate your complaint and respond within 30 days.

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner:

Website: https://www.oaic.gov.au/
Phone: 1300 363 992
Email: enquiries@oaic.gov.au

Consent

By using our website, booking workshops, or providing your Personal Information to us, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.